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Frequently Asked Questions

On Private label we have minimum order requirement of 26 palletts and on other brands there is a minimum order of 8000 pounds. All prices are ex works i.e. you arrange for a haulier or freight forwarder to collect your order from the our Warehouse.

Online or over the phone with any major debit or credit card (2% charge on credit cards and all cards not UK registered) or by BACS/CHAPS. All funds must show as cleared in our account before your order can be collected.

We can invoice VAT exempt however we require your local VAT number* and proof of shipping i.e. copy of CMR note. Signed delivery note.

* Local VAT number – This is a CIF number or regional equivalent.

Yes, you can order whatever you wish from our comprehensive range – From 1 case to 1 pallet or from 1 pallet to 10 containers.

Yes, we can do this with a small pallet charge.

Aerosols: These require a Dangerous Goods Note (DGN) and Hazard stickers (for road freight). We can supply DGN and hazardous goods stickers, however there is a surcharge.

Some countries have import restrictions on certain goods, they may also require additional documentation, health certificates etc. (We can supply these documents for an administration charge).

Please check prior to ordering if your country has any import restrictions or additional documentation requirements.

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